Job Opportunity: Digital Network Officer

November 28, 2022

The Institute of Islamic Studies is hiring a Digital Network Officer to support the growing needs of its projects. Below is a copy of the job posting, but we encourage you to visit the original posting for all complete and latest details.

Digital Network Officer

Date Posted: 11/28/2022
Req ID: 28685
Faculty/Division: Faculty of Arts & Science
Department: Institute of Islamic Studies
Campus: St. George (Downtown Toronto)
Position Number: 00053442


About us:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Institute of Islamic Studies (IIS) at the University of Toronto incubates advanced research projects in the study of Islam and Muslims. A collaborative research space, the IIS brings together researchers from across disciplines, regional interests, and historical periods. Engaging research leaders, artists, public policy institutes, and community organizations, the IIS is an intellectual crossroad where people and ideas meet, develop, and transform.

Your opportunity:
Reporting to the Director, the Digital Network Officer supports the Institute’s projects and provides technical support for its digital ecosystems. The incumbent is responsible for implementing, administering, and troubleshooting digital network infrastructures of content and management systems in a gallery, library, archives, and museums (GLAM) setting; various formats of digital storage; and interconnectivity between different platforms, servers and systems. The position requires effective communication skills to facilitate working relationships between the IIS team, UofT technical support officers, third party vendors, and others. The Digital Network Officer will act as the technical lead for IIS’ Muslims in Canada Archives (MiCA).

Your responsibilities will include:

– Troubleshooting complex computer system problems
– Analyzing server and/or desktop performance data
– Planning components of projects
– Executing security measures for network devices and introducing variations as required
– Monitoring established key performance indicators of projects or products
– Analyzing technical operation activities and recommending changes for improvement
– Applying established standards when deploying software and hardware
– Creating complex and technical documentation and user support guides

Essential Qualifications:

– Bachelor’s Degree in information technology, data engineering, information science, digital archives management, library science or a comparable program or acceptable combination of equivalent experience.
– Minimum four (4) years of recent and related experience in network infrastructure and database support, preferably in a gallery, library, archives and museum (GLAM) environment.
– Experience in applying established standards when administering automated processes for server deployment.
– Demonstrated experience in monitoring and troubleshooting network performance issues.
– Demonstrated experience in performing system health checks and mitigation to meet software and security standards including encryption, patching and backup.
– Demonstrated experience in database programming for new and existing systems.
– Demonstrated knowledge and familiarity with development frameworks (Ruby on Rails, Javascript, etc.)
– Demonstrated experience in analyzing and writing program scripts to extract, reformat and analyze data.
– Demonstrated experience in creating documentation and guides for technical maintenance.
– Superior analytical, evaluative, and problem-solving abilities.
– Excellent oral and written communication skills, particularly the ability to communicate technical concepts to persons with limited technical backgrounds.
– Strong interpersonal skills.

Assets (Nonessential):

– Experience with collections information systems, digital asset management systems in gallery, library, archives and museum (GLAM) environment.
– Experience with Access to Memory (AtoM), an archival description software.

To be successful in this role you will be:

– Accountable
– Adaptable
– Multi-tasker
– Problem solver
– Resourceful
– Team player

Closing Date: 12/12/2022, 11:59PM ET
Employee Group: USW 
Appointment Type: Budget – Continuing 
Schedule: Full-Time
Pay Scale Group & Hiring Zone:  
USW Pay Band 12 — $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. 
Job Category: Information Technology (IT)

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact